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Resources

Recommended
Reading:


Design for Community: The Art of Connecting Real People in Virtual Places
by Derek M. Powazek

Community Building on the Web: Secret Strategies for Successful Online Communities
by Amy Jo Kim

Hosting Web Communities: Building Relationships, Increasing Customer Loyalty, and Maintaining A Competitive Edge
by Cliff Figallo

Online Communities: Designing Usability and Supporting Sociability
by Jenny Preece

The Virtual Community: Homesteading on the Electronic Frontier
by Howard Rheingold

Online Communities: Commerce, Community Action, and the Virtual University
by Chris Werry

Poor Richard's Building Online Communities: Create a Web Community for Your Business, Club, Association, or Family
by Margaret Levine Young

Virtual Communities Companion: Everything You Need to Know about Online Communities
by Karla Shelton

Communities in Cyberspace
by Marc A. Smith

Net Gain: Expanding Markets Through Virtual Communities
by John Hagel

The Eight Essential Steps to Conflict Resolution: Preserving Relationships at Work, at Home, and in the Community
by Dudley Weeks





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